Steps to get FREE Internet
Step 1
Verify eligibility and make sure the person who gets verified is the Suddenlink account owner.
FAQs about the Program
-
What is the Affordable Connectivity Program (ACP)?
Suddenlink is proudly participating in the Federal Government’s Affordable Connectivity Program, a longer-term $14 billion program that replaced the Emergency Broadband Benefit (EBB) Program. This program helps eligible customers pay for Internet service with a credit of up to $30 per month (up to $75 per month for households on Tribal Lands). It’ll help ensure U.S. households can afford the connections they need for work, school, healthcare and more.
For more information about ACP, please visit our FAQ page. -
I’m switching to Suddenlink. Does Suddenlink offer plans that are fully covered by the Affordable Connectivity Program?
Yes, if you’re switching to Suddenlink, Suddenlink 300 is fully covered by the Affordable Connectivity Program. Call 877.437.2815 or shop online to find out what other plans may also be fully covered. Details.
As a reminder, this Federal Government program helps new and current Suddenlink customers pay for Internet service with a credit of up to $30 per month (up to $75 per month for households on Tribal Lands). This Affordable Connectivity Program credit can be applied to any Internet plan offered by Suddenlink.
Speed and offer availability varies by area. Details.
For more information about ACP, please visit our FAQ page.
-
I’m a current Suddenlink Internet customer. Are there any special offers for ACP eligible customers?
Yes, all Suddenlink customers with current Internet service who have qualified for ACP can call us at 877.838.2403 and ask for the “ACP FREE OFFER”. This offer can be applied to an existing Suddenlink Internet service at any time during the duration of the program.
If you’re a current Suddenlink Internet customer, Suddenlink 300 is fully covered by the Affordable Connectivity Program.
As a reminder, this Federal Government program helps Suddenlink customers pay for Internet service with a credit of up to $30 per month (up to $75 per month for households on Tribal Lands). This Affordable Connectivity Program credit can be applied to any Internet plan offered by Suddenlink.
For more information about ACP, please visit our FAQ page.
-
How do I apply for the ACP?
Applying for the Affordable Connectivity Program is simple and easy.
- Verify you’re eligible according to Federal Government guidelines by getting approval from the National Verifier. Make sure the person who gets verified is the Suddenlink account owner.
- Get Suddenlink Internet service. Shop Now. If you’re already a customer, move on to Step 3.
- Complete our application to enroll and apply the ACP credit to your Suddenlink account. We’ll let you know the status of your application within 5 business days. If approved, you’ll see your credit within 2 bills.
Details
OFFER for Suddenlink residential customers. Rates are subject to change at any time with advanced notice. Advertised price reflects $5 discount for enrolling in Auto Pay & Paperless Billing, must maintain both to keep discount. Former Suddenlink accts prev not in good standing or have disconnected srvc within past 30 days or for seasonal move not eligible. Acct with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply. Other offerings, which vary by market, speed, tenure, and other factors, may be fully covered by the affordable connectivity benefit for customers who qualify and enroll with Suddenlink.
AFFORDABLE CONNECTIVITY PROGRAM: The Federal Government’s Affordable Connectivity Program (ACP) operated by the FCC reduces Internet charges for qualifying low-income households with a one per household benefit up to $30/mo. or up to $75/mo. for residents of Tribal Lands. ACP eligibility requirements, how to enroll and plans that may be free with the benefit can be found at suddenlink.com/ACP. Bulk internet and commercial accounts excluded. Terms, conditions and restrictions apply. Free Internet claim is based on Internet tiers priced $30 or less. Credit will be applied to qualified and active customer accounts until the ACP expires, at which time customers will be responsible for full payment of the monthly bill at our then current rates. This benefit is portable to and from other participating providers but is not transferable to other individuals or households. Nonpayment of monthly bill may result in service suspension and/or downgrade.
FREE 300 MBPS W/ ACP OFFER: After applying customer’s ACP benefit of $30/mo., Suddenlink will credit the remaining $9.99/mo. balance.
SUDDENLINK INTERNET: Speeds, prices & availability vary by area. 300 Mbps Internet: Up to 300 Mbps download/up to 10 Mbps upload. 100 Mbps Internet: Up to 100 Mbps download/up to 5 Mbps upload. 75 Mbps Internet: Up to 75 Mbps download/up to 5 Mbps upload. Enter your address to see speed availability in your area. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed. The speed of Internet packages with unlimited data will reduce during periods of local network congestion. Wireless speed, performance & availability subject to factors beyond Suddenlink’s control.
EQUIP, TAXES & FEES: Free standard installation with online orders. 1 free Gateway included. Limit 1 per household. In select areas, with speeds of 50 Mbps and below, 1 free modem/router is included. Limit 1 per household. 1 free WiFi extender available if recommended by your Suddenlink technician or home sizing guidelines. Not available in all areas. Additional WiFi extender(s) may be needed in order to connect wirelessly throughout Subscriber's residence. Min system reqs & equip configs apply.
Pricing, offers, and terms subject to change and discontinuance w/o notice. Suddenlink and Optimum are trademarks of CSC Holdings, LLC and its subsidiaries. © 2022 CSC Holdings, LLC.