You may be eligible
to get FREE Internet
Suddenlink is dedicated to helping our communities stay connected affordably. We are proud to now participate in the Federal Government’s Affordable Connectivity Program, which replaces the Emergency Broadband Benefit Program.
If you qualify, and depending on the speed you choose, your Internet service could be FREE with this $30 monthly credit.
Plus taxes, fees, and charges
Only eligible households may enroll. Benefit is up to $30 per month.
Steps to get FREE Internet
Qualify
Verify you are eligible
Make sure the person who gets verified is the Suddenlink account owner.
Save
Use your benefit to save on Internet
Once approved, your credit will appear within two billing cycles.
Are you already enrolled in the Emergency Broadband Benefit Program with Suddenlink?
Don’t worry you’re covered.
FAQs about the Program
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What’s happening to the Emergency Broadband Benefit Program?
The Affordable Connectivity Program (ACP) is replacing the Emergency Broadband Benefit (EBB) Program. Households enrolled in the EBB Program before 6 pm Eastern on December 30, 2021 will continue to receive their current monthly benefit during a 60-day transition period, ending on March 1, 2022. EBB program participants who need to take any steps to retain their benefit after the 60-day transition period ends on March 1, 2022 will receive additional information in the coming weeks. For more information, please visit our FAQ page.
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What if I am currently enrolled in the Emergency Broadband Benefit Program?
The Affordable Connectivity Program (ACP) is replacing the Emergency Broadband Benefit (EBB) Program. Households enrolled in the EBB Program before 6 pm Eastern on December 30, 2021 will continue to receive their current monthly benefit during a 60-day transition period, ending on March 1, 2022. EBB Program participants who need to take any steps to retain their benefit after the 60-day transition period ends on March 1, 2022 will receive additional information in the coming weeks. For more information, please visit our FAQ page.
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I qualified for the EBB Program because my household experienced a substantial loss of income on or after February 29, 2020 due to job loss or furlough. Will I qualify for the Affordable Connectivity Program (ACP)?
The Federal Government removed some EBB Program qualifying criteria from ACP. Optimum and Suddenlink households that qualified for the EBB Program due to a pandemic related substantial loss of income will need to requalify for ACP in order to receive the ACP benefit. Any additional steps these households need to take to retain their benefit after the 60-day transition period ends on March 1, 2022 will be communicated in the coming weeks. For more information, please visit our FAQ page.